ITSWS Technologies Pvt Ltd Black Menu Icon

Lead Management Sales CRM Software

Sales CRM software allows businesses to store and manage customer and lead information in a centralized database. It provides a comprehensive view of customer interactions, contact details, communication history, and lead status.

Sales Automation CRM Software

The CRM software automates repetitive sales tasks, such as data entry, follow-ups, and reminders. It can automatically schedule follow-up activities, send automated emails, and trigger notifications for important events or milestones in the sales process.

The sales CRM software that's fully customizable

If you're looking for custom sales CRM software, you have several options. While there are off-the-shelf CRM software solutions available, you may also consider building a custom CRM software tailored specifically to your business needs. You can choose to build a custom sales CRM software from scratch. This option provides the highest level of customization as you can tailor every aspect of the CRM to your specific needs. However, building a custom solution requires significant time, resources, and technical expertise.

Share Your IDEA
Sales CRM Software?
Companies may have an easy-to-use CRM for sales automation with high adoption rates to maximize conversions. It assists in boosting responsibility and constructing eternal associations with consumers through our mobile-ready, cloud-based sales CRM. 
Also, Sales CRM software offers comprehensive sales engagement tools with integration with third-party RESTful applications. It has a quick & effortless set-up of pricing & quotations with 360-degree reporting & practical workflows. 

What Do You Understand By Sales CRM Software?
People refer to software or a tool that enables them to manage and improve their relationships with prospects & customers when they refer to CRM or customer relationship management. However, customer relationship management varies depending on different departments. 
It streamlines pipeline management when it comes to sales. Thus, you can safely store databases of customer information and drive more sales with a sales CRM tool. We comprehend that sales CRM remains an instrument for handling all touchpoints with candidates or consumers throughout the sales procedure. 
So, such touchpoints could remain any interaction, direct & indirect, between sales reps and their leads. The tool tracks communication with candidates, automatically arranges customer data, dispatches reminders to follow up with leads, and more. Moreover, we comprehend that sales CRM software systems simplify the lead-facilitating process. 
You can spend less time on data entry with automated administrative tasks and data organization. Besides, it would help you focus more on building meaningful relationships with prospects. You may now read sales CRM functions that would help your company accomplish. 

Benefits of Sales CRM Software
  1. Centralise Sales Operations: We know that sales reps spend their days juggling everything from prospect research and cold calls to deal management & field sales. Also, managers often stay engaged in monitoring their sales reps’ performance, conducting ride-along, and coaching their teams. Things can quickly become dysfunctional in your department without a centralized system of managing these everyday operations. Significantly, sales CRMs remained designed as one-stop solutions for daily workflow. They can integrate with your existing tools and communication channels. Thus, CRM makes it effortless to manage all your tasks from a single and unified platform. This data centralisation creates a single source of truth across your organisation. Again, sales reps can easily find the most accurate & updated information needed for proper follow-up with a lead or close a sale. They can engage with prospects across all communication channels without switching between apps or browser tabs. So, these channels involve email, phone, or the website’s chat box. 
  2. Enhance Customer Data Accuracy: You need to understand that manual data entry remains prone to human error. For instance, the rep might need to manually record a lead’s contact information. They might accidentally enter inaccurate data in this process or forget to enter the lead’s contact information. Significantly, sales CRMs minimise these errors by automatically recording any action a rep takes within the app. These actions involve initiating a sales call or sending a follow-up email. Thus, our CRM displays those actions through real-time activity feeds and individual contact cards. You can effortlessly filter the feed by activity type or user, looking for specific information regarding a prospect or event. Further, many sales CRMs come equipped with data enrichment tools using online databases. These tools automatically populate detailed information into a lead’s contact card. However, it drastically cuts down on time spent researching audiences & reduces the likelihood of reps obtaining incorrect data. 
  3. Determinate Bottlenecks in the Sales Process: Examining performance issues can remain a real challenge for companies not using a sales CRM. They compile massive amounts of data into spreadsheets and understand Excel formulas. In particular, the beauty of a sales CRM remains that it handles data analysis for you. It compiles customer information automatically into real-time ‘smart reports’. Thus, this step provides insights into the functioning of your sales department as a whole. Our CRM’s reporting capabilities involve sales funnel analysis that shows you where prospects currently sit within the pipeline. Also, it provides insights into where leads may get lost or won. Our CRM has conversion reports that managers can use to access individual reps moving prospects through the pipeline. Likewise, you can use these reports in CRM to view general conversion rates across your sales team. Your sales CRM can predict expected revenues by analysing the value through the forecasted sales option. Moreover, it benefits estimating close dates and winning the likelihood of sales in your pipeline. The activity overview reports help you view the activities breakdown performed by your sales reps. Correspondingly, it involves the number of calls made, emails sent, appointments held, tasks completed, and more. You can use goal reports to track your team’s progress toward revenue goals. Again, you can customise gaol reports and filter them by pipeline stages, sales activity type, individual rep, and more. It remains up to you how granular you want to get with wise reports. However, your sales CRM would find any performance issues with individual reps if you have any bottlenecks in your sales process. We know that the benefits of a sales CRM remain endless. Thus, your sales team would have everything they need to work more efficiently & more productivity between automation, lead enrichment, and intelligent reports. 
  4. Shorten Your Sales Cycle With a Sales CRM: You can develop meaningful relationships by building a loyal customer base. Also, have more time to connect with leads as a CRM automates the administrative & data analysis tasks that typically bog down a sales rep’s time. You may establish meaningful relationships in less time with more prospects, allowing representatives to move leads through their pipeline more quickly. 

Increase Your Company Productivity With Our Sales CRM Software
  1. Our sales CRM would help you automate lead management for all your teams. It would instantly capture, sort, & distribute leads to the right sales reps. Also, our sales CRM has powerful lead management automation. It helps you slash your response time and never lose a customer. Again, you may design sales automation with zero code by sketching end-to-end sales journeys on a simple visual builder. Likewise, it would guide your teams on the next best action and ensure that your representatives follow a consistent process. 
  2. Our sales CRM would assist your company in allowing reps to get every follow-up. Besides, it helps create custom dashboards where representatives can view all their pending activities & tasks.
  3. We offer sales CRM with automated reminders helping reps to conduct each process effectively. Additionally, you can track everything involving conversations, activities, salespeople and closures through our sales CRM. It would offer a complete overview of your sales operations on a single dashboard. 
Likewise, our built-in marketing automation tools support sending personalised offers through chat, WhatsApp, or email. Our feature-rich mobile CRM helps you manage your call centre & field sales teams by connecting all back-end and front-end processes. 

Our Top Features in Sales CRM Software
We use a drag-and-drop builder to create advanced automation according to your business requirements. Thus, our custom sales process designer ensures that sales CRM requires no code or IT support. We define lead phases & view your entire sales pipeline through the visual aisles pipeline. 
Again, we automatically push leads to the next stage based on activities through our sales CRM. Our sales CRM has sales alerts & reminders to notify your sales reps as soon as their leader takes significant action. 
Moreover, it has assisted our team in scheduling tasks and reminding them to ensure zero missed follow-ups. Sales CRM has the feature of ranking audiences based on aspects like stage, quality, and engagement. Likewise, it would help your reps identify and prioritise the best leads. 
It uses Permission Templates and smartviews to show representatives only what they need to see. Similarly, you can eliminate distractions from your rep’s workday through the sales CRM role & territory management feature. It would help you use 100-plus reports and custom dashboards to measure everything significant to you, from campaign performance to sales closure rates. 
  1. Sales Automation Modules: Our sales CRM solution assists companies in enhancing their sales automation modules through different processes. 
  2. 360-Degree Customer View: We offer sales CRM that unifies a single platform to unify all your contact data information. Significantly, it would help you create contacts and update relevant contact data. These data involved entry data, tickets raised, follow-ups conducted, phone calls made, active social campaigns, and others. Additionally, our CRM automatically logs in any reactions by your leads, prospects, and customers. It makes it effortless for your sales team members to learn about their target audience before they make contact. 
  3. Assign Leads and Streamline Lead Management: You may deploy our sales management software & streamline incoming leads to find their reason for dropping out. It would help you organise them into various custom categories to simplify their management. In particular, we know that leads & prospects, if not nurtured precisely, would lose interest in your brand and eventually unsubscribe from your emails and newsletters. You may avoid unorganised efforts & start drafting personalised marketing campaigns to nurture your leads. In short, create customised tags and categories and automatically assign leads to let team members ensure your prospects' safety. 
  4. Conduct Calls With Sales CRM Software: You may avoid tedious work procedures and make calls from inside your CRM to avoid jumping back and forth between your desktop & mobile phones. Thus, our sales CRM software would let you call your leads, make notes, update lead status when you attend the call and do much more. You can integrate with your favourite cloud communication platforms to make & receive calls and text messages into your CRM. 
  5. Plan Appointments & Assignments: We know that sending and receiving emails back and forth to schedule an appointment remains a thing of the past. So, you can now schedule appointments and meetings in a single step through our online appointment scheduling software. You may generate an online link to schedule your appointments and share it across your contact database via emails, social media platforms, websites, and others. Besides, assign tasks to team members to help them meet deadlines. It would help you set reminders for attending to each customer. 
  6. Manage Sales Pipeline: Your company should not overload your sales reps with manual deal tracking. However, you may automate deal tracking with inbuilt sales CRM tools by upgrading to our CRM. It helps create exchanges with drag-and-drop options and track their progress through a visual sales pipeline. Also, you can nurture deals through the sales lifecycle via emails, phone calls, text messages, and others from inside the CRM. It would help you update the deal status while you converse with your leads and make notes for future reference. 
  7. Create Quotation and Sales Order for Products or Services: You have our robust sales CRM and robust quotation management features to produce sales quotations & sales orders. It would help create quotes, attach price books & product catalogues and send them to selected connections from inside the sales CRM. Also, you may choose from our various templates & quickly create quotations and sales orders. It would assist you in converting them into invoices once the client responds in favour of the quote. Significantly, our robust sales order processing helps you automate the sending quotations process. It happens once the lead qualifies for a predefined threshold score or expresses interest in your product or services. Besides, apply discounts & personalise your sales quotes and send them for approval for successfully converting a sale. It generates invoices & receipts and records important information through delivery notes. 
  8. Centralised Document Management: Our CRM helps you upload all your sales, marketing, and support-related documents onto a single record library. You can access these files anytime and anywhere from your sales CRM platform. Also, share documents from inside the CRM whenever necessary across different team members and record every engagement the third person makes with your files. You can sign up to witness centralised document management, after which you would not want to go back. 
  9. Forecast Examination: We offer sales automation software that makes sales forecasting an effortless job. It enables you to forecast sales in less than a minute by accessing real-time reports and analytics. Also, sales forecasting assists in visually running through various deal statuses and tracking deal progress to understand and forecast sales accurately. You can use the sales CRM to compare closed deals against existing deals. Again, it would read through various graphical representations of previous sales reports & forecasted sales reports to come up with a figure. You may assign a benchmark for your sales team to work with our robust sales forecasting technology. 
  10. Receive Real-Time Alerts: You may know that the sales profession remains an occupied position in which sales reps often forget various tasks which require follow-up. However, adjust the technique your sales reps follow by automating real-time alerts, not with our sales CRM’s real-time signals. It would help them keep track of their business processes and send emails, mobile phone, and desktop notifications with alerts to avoid missing another follow-up. 
Why Choose ITSWS Technologies Over Other Sales CRM Software?
We believe in helping you create workflows according to your business requirements, not remodeling your process for our CRM. Significantly, our team designs everything according to your necessities, from our forms & processes and workflow builders to employee dashboards. 
We ensure zero distractions in your sales representative’s workday through our clutter-free user experience. Also, our experts use permission templates & wise views to curate a simple, clean interface, which helps reps focus on just the subsequent tasks and getting them done. We understand your CRM experience should not become fancy features sitting in a corner. 
In particular, you may only use and pay for the features that matter most and drive your sales efficiency. Our professionals understand that every business, big or small, gets a dedicated account manager. 
Therefore, reach out to our team via chat, email or call and get your query resolved in minutes or hours. We promise to empower your field teams with our user-friendly mobile CRM. Besides, our CRM assists in generating route plans, tracking movement, managing attendance and auto-assigning leads based on location. 
We propose a highly effective and the only CRM with a sales performance management suite. In short, our CRM helps your team perform better by automating your sales process. It would help you set targets for any metric, gamify performance, motivate sales users, and reward top performers.

Streamline your entire business with a top-rated Sales CRM Software

Our top-rated Sales CRM Software is a widely recognized CRM platform that offers a range of features for sales, marketing, customer service, and more. It provides a customizable interface, automation tools, advanced reporting and analytics, integrations with other business applications, and a robust app.

Marketing CRM Software for Small Businesses

Before selecting a marketing CRM software, consider factors such as ease of use, scalability, integrations, reporting capabilities, and pricing. It's also helpful to take advantage of free trials or demos to evaluate which solution best fits your specific marketing needs.

Mobile Sales CRM Software

Mobile sales CRM software enables sales professionals to access and manage their CRM data on the go using mobile devices such as smartphones and tablets.

Mobile Sales CRM Software
Mobile Sales CRM Software
Mobile Sales CRM Software

Why Choose ITSWS Technologies for Sales CRM Software

Here are some reasons why you can put your complete faith in ITSWS Technologies when it comes to your Sales CRM Software needs.


Projects Deliver


Skilled Professionals


Satisfied Clients Worldwide


Years of Experiences


Repeat Business


Customized product

ITSWS charter is to make IT think, talk and perform like a business.

agarwal-packers-and-movers-logo bansaltrading_logo smc_madhusudan_logo samaveshi-shiksha ipcaonline_logo sanjeevagarwal sewabhartidelhi vijaygoel bosch-india-logo hp-logo autocarbazar-logo endurance-management-consultancy-logo aswaarconsulting-logo lacasa_lpgo leadsnrand_logo truckingcube_logo tech_stack_logo wearmarvel_logo hand2shoulderclinic wiredarticle_logo subkiawaz_logo drakhileshyadav Hydracube handimeals alphabetz londonkids nationalexpress roysfashion-logo signcarats storekar_logo

Clients Testimonials

India's Leading Sales CRM Software, Just Got Better.

Explore our work

No matter what the Sales CRM Software that you are looking for, we can offer them all. To be sure that you are making the right choice by partnering with us, you can review our portfolio below.

Viral Article & News


Jagrukbane(voice of consumers)


SKumar Tutorials



Java,JSP and MYSQL

Latest Sales CRM Software Articles

Sales CRM Software, Insights and up-to-date knowledge from us, to you.

Web Development Services in Singapore

Our comprehensive range of web development services is designed to meet the unique needs of each client, ensuring a strong and impactful online presence. ITSWS Technologies is dedicated to helping businesses in Singapore establish a strong and impactful online presence through our comprehensive web development services.

Benefits of CRM Web Application in Your Business

Implementing a CRM system offers numerous benefits for businesses of all sizes and industries. Improving customer relationships and enhancing efficiency to drive sales and marketing effectiveness, a CRM system is a valuable investment that can significantly impact business success. With the power of CRM, you can streamline operations, gain deeper insights into your customers, and build stronger, more profitable relationships.

Essentials Web Development Solutions

A well-developed website serves as the cornerstone of your online presence, helping you attract and engage customers, showcase your products and services, and drive business growth. ITSWS Technologies offers comprehensive web development solutions tailored to meet the unique needs of your business.

Use Pinterest to Promote Your Business Online

Your business goal will promote your business and create more traffic with help of social sites. The business owners are a focus on creating best board images, event highlight, contents and other information on the site.

Social Media Marketing Strategy for Startups

The business website should be professional, creative, proper design and user- friendly will help to create a community according to the business goal.

The Scope for a Web Developer and Application Developer

Android is an open-source Linux-based operating system planned mainly for smart phones. It is maintain as an open source scheme by Google. This open spring code and licensing allow the developers and machine manufacturers to adjust the software according to their needs.

ITSWS Technologies Pvt Ltd Menu Cancel Icon

We'd love to talk with you

Congratulations! You have landed safely on the land of ITSWS Technologies.

Trust, it's a 'beginning of Long Term Relationship with ITSWS Technologies '. Let's work, enjoy and succeed together ITSWS Technologies Smilely Icon

ITSWS Technologies heart goes to you
if you are looking for:

Web Development Solutions within agreed timelines.


Result Driven Brand Building Digitally


Customized e-commerce solutions. The exceptional


Drive Right Leads from the Right Audience


100% Guaranteed SEO Results


60 minutes support post project delivery.

ITSWS Technologies, Contact No. for Call Now
ITSWS Technologies, love to talk with you